Privacy Policy

Summary

Health Surveys Online (“we,” “us,” or “our”) provides this Privacy Policy to inform you of our policies and procedures regarding the collection, use, and disclosure of information we receive from users of www.healthsurveys-online.com (“the Site”). We are committed to respecting your privacy and complying with all United States data and web privacy laws.

Information We Collect

We collect personally identifiable information (“PII”) from you when you apply to a study and answer related eligibility questions. PII may include your name, address, phone number, email address, and health information/history. Your PII is kept confidential and will never be disclosed unless we are required to do so by law. We do not share this information except as described in this policy.

We also collect non-personal information such as anonymized IP addresses, browser types, and other demographic or statistical information. We gather this type of analytical information on an aggregated basis on all visitors to our website. All non-personal information collected from you may be used and shared with third parties on an anonymous or aggregated basis only.

Purpose of Your Data

Our mission is to connect patients to study opportunities. To ensure that you qualify for a given study, we may ask questions related to your health-state in addition to your contact information. This allows us to contact you by telephone, email, or SMS to provide you with specific information on how to connect to a study opportunity you have expressed interest in, share your information with an approved partner to support the mission of connecting patients to study opportunities, or get your feedback or comments to improve our service to you.

We do not sell your personal data and will not share it without your consent.

Children Under the Age of 16

Our website is not intended for the use of children under 16 years of age, and we do not knowingly collect PII from any child under 16 without consent from their parent(s) or legal guardian(s).

If we learn we have collected or received PII from a child under 16 without parental consent, we will delete that information immediately.

Data Integrity

We take all reasonable steps to ensure that PII collected is reliable for its intended use and that it is accurate, complete, and current.

Data Storage

When you submit information for a specific study, Health Surveys Online stores your information in a secure, HIPAA compliant data portal. The data portal is designed to ensure the confidentiality, integrity, and availability of your personal data. It is accessible only to authorized personnel who have a legitimate need to access the data for the purposes of facilitating your participation in a clinical study.

Legal Rights to Your Data

As a user of our services, you have legal rights to the data that we collect and store on your behalf. These rights are determined by the laws and regulations that apply to your specific location and the type of data being collected. We are committed to respecting your legal rights to your data, which may include:

1. Right to Access: You have the right to request access to the personal data we have collected about you. This includes the right to know what data we have collected, why we collected it, and who we have shared it with.

2. Right to Correction: If you believe that any of the personal data we have collected about you is inaccurate, you have the right to request that we correct it.

3. Right to Erasure: You have the right to request that we delete the personal data we have collected about you. This may be applicable if the data is no longer necessary for the purposes for which it was collected or if you have withdrawn your consent to its processing.

4. Right to Object: You have the right to object to the processing of your personal data in certain circumstances.

5. Right to Data Portability: If you have provided us with your personal data, you have the right to receive that data in a structured, commonly used, and machine-readable format, and to transmit that data to another data controller.

Data Security

We take the appropriate measures to guard Personal Data from any form of loss, alteration, or misuse. We use commercially acceptable means to protect your Personal Data, but we cannot guarantee it is absolutely secure. If any breach of data occurs such as a data loss or alteration, or unauthorized disclosure, access, or transmission of data, we will promptly notify affected individuals, as required by law, and provide them with information about the breach, including the type of data involved, the potential harm to affected individuals, and the steps they can take to protect themselves.

Service Providers

We may employ third party companies or individuals to provide services related to the purposes of this site, or to assist us in analyzing how our service is used. These third parties have access to your PII only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Third-Party Websites

Your relationship with third-party websites is governed solely by your agreement with said third-party website. We are not responsible for the privacy practices of these websites.

Cookies

This Cookie Policy explains how we uses cookies and similar technologies to recognize you when you visit our website at https://healthsurveys-online.com (“Website”). It explains what these technologies are and why we use them, as well as your rights to control our use of them.

In some cases we may use cookies to collect personal information, or that becomes personal information if we combine it with other information.

What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.

Cookies set by website owner are called “first-party cookies.” Cookies set by parties other than the website owner are called “third-party cookies.” Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., advertising, interactive content, and analytics). The parties that set these third-party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.

Why do we use cookies?

We use first- and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our Website to operate, and we refer to these as “essential” or “strictly necessary” cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Online Properties. Third parties serve cookies through our Website for advertising, analytics, and other purposes.

How can I control cookies?

You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Consent Manager. The Cookie Consent Manager allows you to select which categories of cookies you accept or reject. Essential cookies cannot be rejected as they are strictly necessary to provide you with services.

The Cookie Consent Manager can be found in the notification banner and on our website. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted. You may also set or amend your web browser controls to accept or refuse cookies.

Changes to this Privacy Policy

This policy may change from time to time. Your continued use of this Site after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.